We currently ship to the United Kingdom only.

If we expand to additional countries in the future, our shipping information will be updated on the website.

Orders are typically processed within 1–2 business days after payment has been successfully received.

Business days do not include weekends or public holidays.

UK delivery usually takes 5–8 business days after dispatch.

Delivery times are estimates and may vary during busy periods, public holidays, carrier delays or other circumstances outside our control.

Please allow approximately 6–10 business days from the date of purchase for your order to be processed and delivered.

This includes both order processing time and estimated delivery time after dispatch.

Yes. Studio Velora offers tracked UK delivery.

Once your order has been dispatched, you may receive a shipping confirmation email with tracking information, where available.

Standard UK shipping costs £3.99 for orders below the free shipping threshold.

The final shipping cost will always be shown at checkout before you complete your order.

Yes. We offer free UK shipping on orders over £28.

If your order qualifies, the free shipping option will be shown at checkout.

No. Express shipping is not available.

We currently offer standard tracked UK delivery only.

In some cases, items from the same order may be shipped separately.

If this happens, you may receive separate tracking updates, and your items may arrive on different dates.

First, check your tracking link and confirm that your shipping address is correct.

If your order has not arrived after the estimated delivery window, contact us at support@bystudiovelora.com with your full name, order number, shipping address and tracking details.